Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.
Last Updated: September 18, 2026
This Store Credit Policy explains how store credit issued by CARDXCARDS may be used for eligible purchases.
Store credit issued by CARDXCARDS may be used toward eligible purchases of merchandise from CARDXCARDS, subject to the restrictions and conditions described in this policy.
Store credit is not cash and cannot be exchanged for cash, except where required by applicable law.
Store credit is intended for the purchase of eligible merchandise and cannot be transferred, sold, or exchanged for cash.
CARDXCARDS store credit may be used for eligible merchandise:
In-store, including snacks, sealed trading card products, individual/single cards, and other eligible merchandise offered for sale by CARDXCARDS.
Online, for the same types of eligible merchandise available through our online store.
Eligibility may vary for specific products or promotions. If an item is excluded from store-credit use, CARDXCARDS may identify that restriction on the product listing or at the time of purchase.
Store credit cannot be used to purchase or pay toward pre-order products.
This restriction applies whether the pre-order is placed in-store or online.
Store credit may not be combined with another payment method to purchase a pre-order.
Store credit cannot be used to pay for event entries, tournament registration, event admission, or other event-entry fees.
This restriction applies whether the event entry is purchased in-store or online.
Store credit cannot be used toward an event-entry fee even when the customer has enough store credit to cover the entire entry fee.
If the total price of an eligible purchase is greater than the customer's available store-credit balance, the customer may use their entire available store-credit balance toward the purchase and pay the remaining balance using an accepted payment method.
A customer has $50 in CARDXCARDS store credit and makes an eligible purchase totaling $100.
The customer may apply the entire $50 store-credit balance toward the purchase and pay the remaining $50 using another accepted payment method.
When a customer chooses to use their available store credit toward an eligible purchase, the entire available store-credit balance must be applied to that transaction.
Store credit cannot be partially redeemed.
A customer has $50 in CARDXCARDS store credit and makes an eligible purchase totaling $30.
The customer may not use only $30 of the store credit and keep the remaining $20 as store credit.
Because the purchase total is less than the available store-credit balance, the customer must either:
Use the store credit on a qualifying purchase of at least the full available balance; or
Choose not to use the store credit on that transaction.
This requirement does not apply when the purchase total exceeds the customer's available store-credit balance, as described above.
Store credit may be used toward eligible merchandise that is on sale or otherwise discounted unless the specific promotion or product listing states that store credit cannot be used.
Store credit cannot be used to purchase excluded products or services identified in this policy.
Store credit may be applied toward the eligible merchandise portion of a purchase. Any remaining balance, including applicable taxes, shipping charges, or other applicable fees, may be paid using another accepted payment method when permitted by our checkout system and applicable law.
Store credit has no cash value and cannot be redeemed for cash or used as a cash equivalent, except where required by applicable law.
Store credit cannot be sold, transferred, or exchanged between customers.
If CARDXCARDS provides store credit as a resolution to an approved customer-service issue, defective product, damaged product, or other qualifying circumstance, the store credit will be subject to this policy.
Once an amount has been issued as store credit, it cannot be converted to cash unless required by applicable law.
If an eligible purchase made using store credit is subsequently adjusted or otherwise requires a refund or credit under our applicable policies, CARDXCARDS may return the applicable amount as store credit rather than cash, to the extent permitted by applicable law.
CARDXCARDS reserves the right to investigate suspected fraud, abuse, unauthorized activity, or misuse involving store credit.
Store credit obtained through fraudulent, unauthorized, or abusive activity may be canceled or restricted to the extent permitted by applicable law.
CARDXCARDS reserves the right to update or modify this Store Credit Policy from time to time.
The most current version will be posted on our website with the applicable “Last Updated” date.
Changes will apply prospectively unless otherwise required by applicable law.
Last Updated: September 18, 2026
This Purchase & Order Cancellation Policy explains the terms that apply when placing an order with CARDXCARDS, including regular purchases and pre-orders.
When you place an order through CARDXCARDS, you are requesting to purchase the products identified in your order.
Customers are responsible for reviewing their order carefully before completing the purchase, including:
Product(s);
Quantity;
Price;
Shipping information;
Billing information; and
Whether the product is an in-stock item or a pre-order.
We recommend reviewing your order carefully before submitting it.
Customers may request to cancel an order at any time before the order has been shipped.
This cancellation option also applies to pre-orders, provided that the pre-order has not yet been shipped or fulfilled.
To request a cancellation, please contact us at:
info@cardxcards.com
Please include your order number and the email address associated with the order.
Once an order has been shipped, the order can no longer be canceled under this policy.
Orders that have already shipped are subject to our Returns & Refunds Policy and any other applicable policies.
We allow customers to cancel pre-orders before the pre-order has shipped.
However, pre-orders are placed with the expectation that customers intend to complete the purchase. Repeatedly placing pre-orders and subsequently canceling them may affect our ability to properly plan inventory and guarantee product availability for customers.
To protect our pre-order inventory and ensure that pre-orders can be fulfilled fairly, CARDXCARDS reserves the right, where permitted by applicable law, to restrict, suspend, or remove pre-order privileges from accounts that repeatedly place and cancel pre-orders.
If an account's pre-order privileges are restricted, CARDXCARDS may notify the customer.
This restriction does not prevent the customer from purchasing other products unless CARDXCARDS determines that additional restrictions are necessary due to fraud, abuse, or violations of our Terms of Service.
CARDXCARDS reserves the right to cancel an order when permitted by applicable law for reasons including, but not limited to:
Product availability issues;
Pricing or listing errors;
Suspected fraud or unauthorized activity;
Duplicate or unusually large orders;
Abuse of promotions or discounts;
Incorrect or incomplete information;
Manufacturer or supplier issues;
Failure to complete required payment; or
Other circumstances that prevent us from reasonably fulfilling the order.
If CARDXCARDS cancels an order after payment has been received, any applicable refund will be processed to the original payment method, subject to applicable law and the circumstances of the cancellation.
Pre-order availability is based on information and inventory expectations available to CARDXCARDS at the time the pre-order is offered.
Manufacturer delays, allocation changes, product shortages, release-date changes, or other circumstances outside our reasonable control may affect the availability or timing of a pre-order.
If a manufacturer, distributor, or supplier is unable to provide a pre-ordered product, CARDXCARDS will communicate the applicable options to affected customers.
Customers are responsible for providing accurate billing, shipping, email, and contact information.
CARDXCARDS is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.
Questions or cancellation requests should be sent to:
CARDXCARDS
Email: info@cardxcards.com