Black & White: Emerging Powers - Outstanding Oshawott Box

Returns & Refunds

All sales are final. We do not offer returns, refunds, exchanges, or cancellations for merchandise purchased from CardX Cards.

Because we specialize in trading card products, all sales are final to help us maintain the authenticity, legitimacy, and integrity of our products.

Damages and Defective Products

Please inspect your order immediately upon receiving it. If you receive a product that is defective, damaged, or not the item you ordered, please contact us within 7 days of receiving your order so we can evaluate the issue.

To report a defective or damaged product, please contact us at info@cardxcards.com and include your order number, a description of the issue, and photos or other documentation when applicable.

If we determine that the product qualifies for an exception under this policy, we may offer a replacement or refund at our discretion.

Requests made more than 7 days after receiving the order will generally not be eligible for a return, replacement, or refund.

Important Customer Note

Trading card products can be subject to handling, grading, market value changes, and other conditions after purchase. For this reason, we do not accept returns or refunds based on changes in market value, personal preference, buyer's remorse, condition expectations that were not part of the product description, or a change of mind.

All products are sold as described at the time of purchase.

Contact Us

If you have questions regarding a defective, damaged, or incorrect item, please contact us at:

info@cardxcards.com

Please do not send any merchandise back without contacting us first and receiving instructions from our team. Unauthorized returns may not be accepted.